Hi Sondors eBike Backers! It’s Greg here with a manufacturing update, battery testing update and another goodie from Storm! First, THANK YOU ALL for the continued support and positive thoughts coming through the support email, Facebook group and social channels. This has been a very rewarding time for all of us! A few things we […]

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Manufacturing Update, Battery Testing Update and Another Goodie from Storm

Hi Sondors eBike Backers!

It’s Greg here with a manufacturing update, battery testing update and another goodie from Storm!

First, THANK YOU ALL for the continued support and positive thoughts coming through the support email, Facebook group and social channels. This has been a very rewarding time for all of us!

A few things we wanted to highlight:

** Support System **

Since creating a support system with Zendesk (major player in the support market), we’ve worked furiously to improve response time and hope you’re noticing and benefiting from the quicker responses.

** Manufacturing Update **

We’re excited to share that color selections were sent to the manufacturing team earlier this week! If you had a last-minute change or haven’t received an email back confirming, it’s ok and we’ll get back to you ASAP and still have a few days before we won’t be able to take anymore changes.

** Battery Testing **

Storm tested the electric only range (without pedaling) and hit 20 miles as promised … in fact, kept going and actually hit 23 miles!

As Storm put it:

“Got to 20 miles….still going strong. Hit 22 miles no problem then at 23 miles my digital reader battery screen showed empty…still I got 700 yards out for cool total of 23.7 miles. Super excited! Huge Thank you goes to Samsung cells for this outstanding performance. ”

battery-test1 battery-test2 battery-test3 battery-test4 battery-test5

The manufacturing team even presented Storm with a Sondors eBike hat!

storm-hat

** Now for the free upgrade for all backers! **

We’ve upgraded the brakes to one from Tektro, a reputable brand in the bike brake market. Here’s a picture of it on the bike!

upgradedbrakes

Ok, one last pic from the ride. Have a great day everyone!

storm-on-bike

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